The Independent Office for Police Conduct (IOPC)

The IOPC  are the police complaints watchdog that oversees the police complaints system in England and Wales. They investigate the most serious matters, including deaths following police contact and set the standards by which the police should handle complaints. 

Complaints about the conduct of people serving with the police can be sent to the IOPC, but the IOPC does not have the power to record complaints. If you complain to the IOPC, it must, by law, forward the complaint back to the relevant police force for consideration.

Due to the exceptionally high numbers of complaints made to the IOPC, it can take a number of weeks before a complaint is forwarded to Dyfed Powys Police. In order to have your complaint dealt with as quickly as possible, we advise you to complain to Dyfed Powys Police using one of the methods set out within the information detailed on the force website here.

Further information on the work the IOPC do can be found on their website What we do | Independent Office for Police Conduct (IOPC)

Statistical information on Dyfed Powys Police performance can be found in the following section IOPC performance data